Training Evaluation
...Table of Contents
Abstract.............................................. 3
Situation Analysis.................................... 4
Premise............................................... 12
Problem Statements............................... 13
Definitions...................................... 14
Study Limitations (Disclaimer)........................ 16
Work Plan Applied Research Methodology.............. 17
Participants..................................... 17
Apparatus........................................ 18
Procedure........................................ 20
Literature Review and Findings....................... 21
Conclusions........................................... 54
Premise Assessment.................................... 56
Recommendations for Future Studies.................... 57
Recommendations for Unit Studied...................... 58
References............................................ 59
Appendices:
Appendix A, ................................
Appendix B, ................................
Abstract
This study sought to evaluate the effectiveness of the Department of Revenue's training program. The focus of the study was limited to training conducted by Revenue University in the area of computer technology. Government, educational institutions, and big business are constantly being reinvented, reformed or restructured. These environmental and organizational changes are creating new demands on training as well. The emphasis has shifted from training the individual to meeting organizational objectives. These changes create a need to look at the evaluation of training differently. Evaluation of training must be multi-level, individual and organization-focused as well as support continuous improvement of training. The findings indicate that overall employees had a very favorable reaction to training. This study was not...
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