Odc Report
...The need for flexible workplaces is the key issue discussed and modelled with key theoretical change concepts to prove the importance of managing Change within the 21st Century. Extensive Research in this field ensures all data is valid in order to provide the foundations of such a change program. The outcomes highlighted show not only the benefits to an organisation's continued success, but also of their employees and the Australian Economy.
1.0 Introduction
An organisation as a system is a conglomerate of interrelated, interdependent flow of elements that are constantly interacting with each other, that if designed appropriately, work towards the objectives of an organisation.
Managers of any organisation, especially in the Hospitality and Tourism Industry, need to be aware that external environments are changing at a phenomenal rate. It is important to be able to monitor feedback from the external environment in order to ensure continues success in the short and long term (Brown and Harvey, 2006:40)
Modern Managers must not only be flexible and adaptive in a changing environment; they must also be able to apply this on a micro-environmental level by diagnosing problems arising and implement a suitable change program. The following course of action is outlined by Brown and Harvey (2006:14-17) to model the holistic process of diagnosing and accurately implementing change so that an organisation can enjoy sustainable longevity.
1. Anticipate the need for Change As previously mentioned, a changing external environment may bring a perception of disequilibrium. The importance of clear, valid data will be the foundations of anticipating change. For the purpose of this report, government data and statistics, academic journals, textbooks and industry models for the purpose of benchmarking. Other recommended sources would be Hospitality specific research...
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