Measuring Job Satisfaction In Surveys -
...surveys, based on 16 national contributions to a questionnaire (PDF file ). It investigates conceptual and
methodological issues in the study of job satisfaction. The report then examines survey results on levels of general
or overall job satisfaction among workers, as well as identifying the relationship between specific factors relating
to work and job satisfaction. The national contributions from the following 16 countries are available (as PDF
files): Austria , Bulgaria , the Czech Republic , Denmark , Estonia , Finland , France , Germany , Hungary , Italy ,
the Netherlands , Portugal , Romania , Spain , Sweden and the United Kingdom . Jorge Cabrita and Heloisa
Perista (CESIS, Portugal) coordinated the preparation of this comparative analytical report.
Importance of job satisfaction
Investigated by several disciplines such as psychology, sociology, economics and management sciences, job
satisfaction is a frequently studied subject in work and organisational literature. This is mainly due to the fact that
many experts believe that job satisfaction trends can affect labour market behaviour and influence work
productivity, work effort, employee absenteeism and staff turnover. Moreover, job satisfaction is considered a
strong predictor of overall individual well-being (Diaz-Serrano and Cabral Vieira, 2005), as well as a good
predictor of intentions or decisions of employees to leave a job (Gazioglu and Tansel, 2002).
Beyond the research literature and studies, job satisfaction is also important in everyday life. Organisations have
significant effects on the people who work for them and some of those effects are reflected in how people feel
about their work (Spector, 1997). This makes job satisfaction an issue of substantial importance for both employers
and employees. As many studies suggest, employers benefit from satisfied employees as...
View Full Essay
