Interclean, Inc. Problem Solution Paper
...the organizational direction of the company. InterClean, Inc. will transform from a product driven organization to a product and service driven organization. This transformation will position the organization to remain viable, be competitive, and expand globally. To fully recognize this goal, InterClean, Inc. is merging with industry competitor EnviroTech. The combined relationship will position InterClean, Inc. to be more profitable and sustainable. Human Resources is now being challenged to not only merge two organizations but to transform the current culture and organizational processes of InterClean, Inc.
Situation Analysis
Issue and Opportunity Identification
To remain viable and sustainable as an organization, David Spencer, President and CEO of InterClean, Inc. feels that it is necessary for the organization to restructure and reposition itself. A new emerging market that can create new opportunities, expand the current business, and increase profitability for InterClean, Inc. has been identified. The new direction will transform InterClean, Inc. from a product-driven organization to a product and service driven organization. Traditionally characterized as a defender organization, InterClean, Inc. is changing the organizational structure and repositioning itself in the market as a prospector organization.
Miles and Snow (1978) have identified three organizational strategy types: defenders, prospectors, and analyzers (Dreher & Dougherty, 2001). Organizations that utilize defender strategies are characterized by stable markets, production efficiency, and cost control. Prospector organizations exist more often in wide and varied markets, focusing on continual change and innovation. Analyzers are middle of the road organizations, often capitalizing on the innovation of prospector organizations within a stable market (Chung-Min...
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