Interclean Benchmarking
...and organizations thrive on consistency and profitability. A classic tool that has proven successful for most companies has been benchmarking. Basically, benchmarking is the modeling of similar successes in similar or different industries and applying them to a company's specific situation. Generic benchmarking is finding best practices or solutions to a company's own problems through outside industries or seemingly non-related companies. This paper highlights five of those issues and focuses on how other companies have implemented plans to handle those issues. The issues facing InterClean highlighted in this analysis are, Retaining Employees, Career and Training Development, Human Resource Philosophy, Management of Restructuring Process and Motivation. InterClean benchmarking was conducted to evaluate how other companies had handled similar situations. Ten companies were evaluated from the home health care industry, technology industry, oil industry, retail industry, and telecom industry. The ten companies evaluated were AT&T, BP Amoco, Starbucks, Home Depot, Genetech, Whirlpool, Luxoltica, Logica CMG, Dow Corning, and Minimed Inc. Evaluation of these companies showed several concepts used in handling the issues. As part of this analysis, this paper will discuss how the companies used these concepts.
Retaining Employees
Every company experiences employee turnover but their main objective is to ensure that their top performers want to stay with the organization and that employees whose performance is minimal are encouraged or forced to leave. After the acquisition of EnviroTech and the implementation of a new sales model, Interclean must recognize the importance of retaining employees through this transition phase. Interclean can create a successful training and learning program to help retain employees and minimize voluntary turnover due to...
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