Information Knowledge Management
...4- DATA MANAGEMENT - 7-Eleven
5- SUPPLY CHAIN MANAGEMENT - 7-Eleven
6- SOLECTRON
7- FAILURES OF SCM – Solectron
8- SUCCESS OF 7-ELEVEN
9- SYSTEM TESTING AND EXPLORATION
10- COMPARISON
11- LESSONS LEART THROUGH FAILURES – Solectron
12- CONCLUSION
INTRODUCTION-
Knowledge is essential to all human beings. It not just from books we read, but also from our experiences in real life. It gives people ideas and skills, the confidence and authority to act and to lead others. People prepare themselves for their work by going to college, by reading and learning.
Furthermore, knowledge management also plays a very important role in the business. There are several points that make knowledge management become necessary:
• Marketplaces are increasingly competitive and businesses are being more innovative.
• Downsizing staff creates a need to replace informal knowledge with formal methods.
• Competitive pressures reduce the size of the work force that holds valuable business knowledge.
• The amount of time available to experience and acquire knowledge has diminished.
• Early retirements and increasing mobility of the work force lead to loss of knowledge.
• There is a need to manage increasing complexity as small operating companies are trans-national sourcing operations.
• Changes in strategic direction may result in the loss of knowledge in a specific area.
COMPANY PROFILES-
7-Eleven, Inc.--known as The Southland Corporation until April 1999--is the world's largest operator, franchisor, and licensor of convenience stores, with more than 18,200 stores in 18 countries, the vast majority of which carry the 7-Eleven banners. A 62 yr old company has its largest area license in Japan where there are 7,605 7-Eleven stores in Japan and 48 in Hawaii. Other major foreign...
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