Improve The Operating Management For Ca Inc.
...OF
BUSINESS ADMINISTRATION
Assignment on Operations Management
Name: HOANG HAI HA
UOB No.: 07033328
Batch: MBBD50806A
Lecturer: Dr. Eric Kuan
MDIS – Singapore – 2008
IMPROVING THE MANUFACTURING OPERATIONS OF CA COMPANY
(3544 words)
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Source: www.ca.com
HOANG HAI HA
I certify that this assignment is the result of my own work and does not exceed the word count above (The word count excludes Table of content, reference, figures and tables)
TABLE OF CONTENTS
Chapter 1 Background 6
1. Project objectives ………………………………...……………........ 6
2. Rationale & Scope of Assignment ……..…………………………... 6
Chapter 2 Introduction 7
1. CA Company ……………………………………………………...... 7
2. Outsourcing ……………………………………………………….... 7
3. eHealth system, CA’s product …………………………………........ 8
4. Work-flow of eHealth production ………………………………….. 8
Chapter 3 Methodology 10
Chapter 4 Analysis 11
1. Production forecast ………………………………………………… 11
2. Operation performance objectives …………………………………. 11
1. Quality ……………………………………………………………... 12
2. Speed ………………………………………………………………. 12
3. Dependability ……………………………………………………… 12
4. Flexibility ………………………………………………………….. 12
5. Cost...
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