Human Resource
...practice of training 5
1.2 Team work relies on Performance-based-bonuses. 5
1.3 Issues within and between teams 6
2. Support Services Division 6
2.1 Lack of employees’ participation 6
3. Information Technology Services Division 7
3.1 Informal atmosphere leads to disorganized tasks 7
3.2 Formal system lead to rigid behaviour of employees 7
4. Marketing & Sales Division 8
4.1 Inapplicable method of recruitment & selection 8
4.2 Lack of training and development 9
Conclusions 9
Proposal for a Recommendation on Training and Developing Staff in Gateaway Engineering Limited 10
1. Introduction 10
2. Proposed recommendation for each division 11
2.1 Operations Division 11
2.2 Support Services Division 12
2.3 IT Services Division 12
2.4 Marketing & Sales Division 14
3. Case Study Examples: Learning is Business at Nokia 15
References 16
Bibliography 18
Acknowledgements
At this time it gives me great pleasure to acknowledge gratitude to the Mrs. Hanaliza who has made the completion of this assignment possible. Without your support and encouragement I would not have been able to achieve my goal.
Most especially thanks to all my family and friends for their supports.
And to God, who made all things possible.
Introduction
For 47 years, the company has made excellent performances for its special techniques and management system which attracted a lot of companies assign their works to Gateaway Ltd. As the company is doing a good job and costumers meet their satisfaction, therefore the company has always proud of their “broad customer base”.
Up to a time when the company was acquired by a multi-national company with a new CEO, the company changes its directions towards “costumer focus”, “valuing diversity” and also making big opportunities to provide well-skilled contractors to work inside or outside the company.
As the company...
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