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...religious and cultural backgrounds. With increased globalisation, the workplace is no longer an insular and homogeneous environment, diversity has become intrinsic to the workplace and employees need to recognise, manage and learn how to maximise the benefits of a diverse workplace. They must also make others in the organisation aware of the differences among individuals so that they can interact positively with each other.
Diversity training is training for the purpose of increasing participants' cultural awareness, knowledge, and skills, which is based on the assumption that the training will benefit an organization by protecting against civil rights violations, increasing the inclusion of different identity groups, and promoting better teamwork
This is no doubt a difficult task but with diversity training, employees of different backgrounds can be trained to work effectively with each other. Such training can help the manager in understanding the differences in abilities of each employee and the unique contribution and quality of each person. This knowledge can benefit the organisation as a whole.
Diversity training trains employees to view diversity as an opportunity to work in co-operation and productively with people from different backgrounds and contribute collectively to the organisational goals. Such training is more than a campaign to urge employees to remove the stereotypical prejudices they have of people from other backgrounds. It has moved beyond informing employees of their duties to improve relations and discrimination based on race and laws. Diversity training aims at teaching employees to be more open to the views of others. It also includes educating employees of issues that may arise because of the different ethnic and social backgrounds their colleagues and customers/clients belong to.
Training can be effective if it is designed based...
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