Global Communication
...the opportunities confronting this company followed by the ethical dilemmas faced by the stakeholders and company's end state vision. Global Communications feels the pressures of the industries and trying to keep up with its competitors. Yet the stockholders are giving them a lot of pressure to correct the problem. Just three years ago, its stock was being traded for approximately $28 per share. However, to-date, Global Communications stock is only valued at $11, more than a 50% depreciation.
GC needs to offer better services than what their competitors are providing to their customers. The plan has been met with some controversy from key company stakeholders. Morale already depleted took another hit when the announcement was made for job cuts, reductions in salary, and overseas relocation
The following analysis uses the 9-step problem-based learning mode to formulate the “right problem” and identify alternative solutions to their existing problems, risk assessment for the suggested alternative solutions, the optimal solution, and lastly the implementation plan to deal with the problem. The alternatives are evaluated using weighted criteria and the solution which best meets the end-state goals is selected. Finally, an implementation plan is recommended for the company and the results are evaluated using metrics and target indicators. This paper will discuss the alternative solutions using effective communication that will help the Sr. management of the company to be better communicators and open the doors of the negotiations with the union for the well being of the employees. Therefore, for Global Communication to be successful in reaching their goals the emotional intelligence competencies is necessary to resolve the ethical issues with each stakeholder.
Situation Analysis
Issue and Opportunity Identification
Global Communications (GC) has several...
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