Business Etiquette
...than knowing which fork to use at lunch with a client. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
Being a good conversationalist
To be a successful conversationalist, you must also believe that listening is power. Because our society places so much emphasis on speaking as the way to win friends and influence people, good listeners can quietly have a powerful and subversive impact. You should also remember that speakers have little power without listeners. Speakers share their wisdom and try to persuade, but listeners make meaning of what is heard -- they make the ultimate decision to act on what they hear.
When it comes to talking during an interview, sometimes less is more. As a general rule, you should speak one-third of the time and definitely no more than half of the time. That's because the best interviews have a give-and-take atmosphere where you're discussing who the company is looking for, why you're the right candidate and how having you on board will solve the firm's challenges. To do this, you need to ask questions and try to draw out your interviewer rather than talking about yourself nonstop.
Phone Etiquette
Employers use telephone interviews as a way of identifying and recruiting candidates for employment. Phone interviews are often used to screen candidates in order to narrow the pool of applicants who will be invited for in-person interviews. They are also used as way to minimize the expenses involved in interviewing out-of-town candidates.
While...
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