Beyond Outsourcing
...and Development
R&S: Recruitment and Selection
CEO: Chief Executive Officer
IR: Industrial Relations
CSFs: Critical Success Factors (CSFs)
BO: Beyond Outsourcing
E-HR: Electronic Human Resource
EXECUTIVE SUMMARY
Chapter 1 – Introduction, background, scope and limitations of the report
This chapter gives a brief introduction, background of Beyond Outsourcing (BO) and the scope and limitations of the report.
Chapter 2 – Alignment of Human Resource Strategy to Business Strategy
This chapter gives an overview of the importance of escalating an organisation’s Human Resource (HR) function to a strategic level and aligning their HR strategy with the overall business strategy and BO achievement in this regard.
Chapter 3 – Training and Development
This chapter deals with the evaluation of the training and development (T&D) strategy that is being utilised at BO. The chapter concludes with a critical analysis of the Training and Development strategy of BO.
Chapter 4 – Recruitment and Selection
This chapter analyses the recruitment and selection (R&S) strategy showing how this ensures long term viability of BO. There to an analysis of the Recruitment and Selection strategy is conducted.
Chapter 5 – Conclusion
Conclusion
CHAPTER 1: INTRODUCTION, BACKGROUND, SCOPE AND LIMITATIONS OF THE REPORT
1.1 Introduction
Khalil Gibran in the “Prophet” says about work, that “work is pleasure made visible”. This saying aptly encapsulates BO’s philosophy of providing an environment condusive for employees to self actualise and thereby reach their potential to be their best. This philosophy in turn has propelled BO as the market leader in the transformational outsourcing environment.
This case study investigates the role played by Human Resources in achieving this strategic objective.
1.2 Background
BO is a proudly South African company in the...
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