Analysis Of An It Organization
...on information as its prime resource, building an organization capable of successfully managing these resources becomes the major goal of the organization. Many companies today find themselves incorporating Information Technology Management entities (Frenzel, 1999). The inclusion of large-scale information resources also involves the creation of information systems capable of dealing with the challenges of effective management. This paper will discuss the structure of the Information Technology department at ALT, Inc., the duties and responsibilities of the IT department, and how the IT department contributes to the company’s success.
The Information Technology Department at ALT, Inc.
ALT, Inc. is an industry innovator in Systems Integration. The organization offers services in every area of information technology including; hardware and software integration solutions, e-commerce, web hosting, engineer and programming, and support and helpdesk services (CIO Magazine, 1999). The CEO attends to the company’s daily functions, but the area of Information Technology is left in the hands of the CIO. The Chief Information Officer at ALT is staffed by a Microsoft Certified Systems Engineer. He functions along side the CEO and provides leadership for the entire engineering staff of the company. The Information Technology Services at ALT include Product Development, Network Operations, IT Engineering, and Support Services.
Duties and Responsibilities of the IT Department
The structure of the IT Department at ALT, Inc. is divided into three areas; (1) Engineering, (2) Networking, and (3) Helpdesk Support. The Engineering department consists of one Systems Engineer and backed up by one Network Administrator. The Systems Engineer is responsible for overseeing all internal parts orders, external customer system configuration, and...
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